Cancellation Policy

Grazing tables, staffed events, bars, and onsite setups for more than 100 guests

  • $500 deposit to confirm the date
  • Signed contract
  • Final guest count and 50% payment due 1 week prior to the event
  • Final payment is due 7 days post-event
  • Deposit is refundable if canceled 14 days or more prior to the event
  • Cancellations within 7-14 days of the event receive back 50% of the total deposit
  • Cancellations within 7 days: deposit is non-refundable
  • Cancellations within 48 hours will also be charged 20% of the invoice total
  • Any invoice past due more than 7 days will incur a 5% late fee
  • All cancellation fees will be waived if the event is rescheduled and the rescheduled date is kept

General cancellation: orders made through the website

  • Orders can be canceled up to 48 hours prior to delivery or pick-up at no charge
  • 3% will be withheld from all full refunds to cover credit card processing fees
  • There is no fee to reschedule delivery or pickup to a later date as long as the new date is honored
  • There is a $10 re-delivery fee, and $25 for remaking the order. No charge to pick up the order after a failed delivery.

NOTE: 3% will be withheld from all full refunds to cover the cost of credit card processing fees. Deposits are applied towards the total cost.

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380 Golden Gate Ave (between Larkin & Hyde), San Francisco, CA 94102